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What Would Your Customer Think?
People will forget what you said, people will forget what you did, but people will never forget how you made them feel. — Maya Angelou...
Sergei Graguer
Nov 18, 20244 min read


The Second Way to Shoot for the Target
The customer’s perception is your reality. — Kate Zabriskie When it comes to hitting a target, there are two distinct approaches. The...
Sergei Graguer
Nov 13, 20243 min read


Built to Last
The more things change, the more they stay the same. — Jean-Baptiste Alphonse Karr Yes, I borrowed the title from the famous book by...
Sergei Graguer
Nov 6, 20243 min read
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